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Guardia Civil warns of internet scams

Guardia Civil warns of internet scams
Fraudsters send an SMS to their victims posing as the bank.

Remember that banks never request personal data from their customers by SMS, telephone or email.

The Guardia Civil has detected several scams in Almeria in which cybercriminals contact victims by sending them an SMS message pretending to be their bank, making them believe that their account has been “hacked” or their account or credit/debit card has been blocked, with the aim of obtaining their personal details and passwords to access digital banking.

The police are warning of these methods, known as “smishing” and “spoofing”, and are asking citizens to take extreme precautions to avoid falling victim to these methods. The modus operandi used consists of the user receiving a text message (SMS) on their phone, in which the cyber-scammer impersonates their bank and warns them of any problem with their bank account, such as that their account has been blocked for security reasons, or that an unauthorised device is accessing their online banking, attaching a malicious link to the text message.

Sometimes, after receiving the malicious SMS, the victim may receive a phone call posing as their bank, to lend credibility and veracity to the SMS message.

The caller tells the victim that if they do not recognise the access, they should immediately verify it by clicking on a link that accompanies the text. Once they click on the link, they are redirected to a page that simulates that of their online banking, where they are asked to enter their keys, passwords or verification codes.

In this way, cybercriminals take control of the bank account and can use it to carry out different operations such as: emptying accounts, carrying out fraudulent operations, applying for credit, etc.

The Guardia Civil recommends that if you receive an SMS or phone call with these characteristics, you should ignore or delete it, and never follow the link that has not been previously verified with the bank.

Thus, they advise to be wary of messages requesting personal or banking information and to contact the entity using official channels to confirm the veracity of the message, as well as to report the impersonation to the entity.


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